1. Data Controller
Under the Turkish Personal Data Protection Law No. 6698 ("KVKK"), your personal data is processed by Cadde Pet Shop ("Company") as the data controller for the purposes described below.
2. Personal Data Collected
- Identity: Name, surname
- Contact: Email, phone number, delivery address
- Security: Hashed password, IP address, session data
- Transaction: Order history, cart contents, invoice data
- Marketing: Cookie data, newsletter preferences (with explicit consent)
3. Purposes of Processing
- Account creation and management
- Order processing and shipment tracking
- Invoicing and accounting records
- Compliance with legal obligations
- Customer support and complaint management
- Marketing communications (with your explicit consent)
4. Data Transfers
Your data may be shared with cargo companies (for delivery), payment processors (for transactions), and public authorities (when legally required). International transfers, if necessary for infrastructure, are performed with adequate safeguards under KVKK Art. 9.
5. Retention Period
Data is retained for the duration required by the processing purpose. Legal retention periods (Tax: 5 years, Commercial Code: 10 years) are observed. Data is deleted, destroyed, or anonymized when no longer needed.
6. Your Rights (KVKK Art. 11)
Under Article 11 of KVKK, you have the following rights:
- Learn whether your personal data is being processed
- Request information about processing
- Learn the purpose of processing
- Know the third parties to whom data is transferred
- Request correction of incomplete or inaccurate data
- Request deletion or destruction under KVKK Art. 7
- Object to automated processing results against you
- Claim compensation for damages due to unlawful processing
7. How to Apply
To exercise your rights, contact us at info@caddepet.com with identifying information. Your request will be processed free of charge within 30 days.